Privacy Policy

This Privacy Policy outlines how MAYA88 collects, uses, and protects your personal data when you access our services. We prioritize your privacy with the same dedication we bring to delivering a fast, secure, and thrilling gaming experience. Whether you’re placing bets, exploring games, or making withdrawals, your information is handled responsibly and with care.

Information We Collect

To provide a seamless experience, MAYA88 collects a range of personal and non-personal data. This includes:

Personal Information

When you register or interact with certain parts of the platform, you may provide us with personal details such as:

  • Full name

  • Date of birth

  • Username

  • Email address

  • Mobile number

  • Billing and transaction details

  • Country of residence

  • Identification documents (if required for verification)

These details help us establish your account, verify your identity, and ensure you meet legal gaming requirements.

Non-Personal Information

This data is gathered through your interaction with our platform and includes:

  • IP address

  • Device type and model

  • Browser type and version

  • Time spent on pages

  • Clickstream data

  • Game preferences

  • Operating system

This information helps us improve our services and enhance user experience without directly identifying you.

How We Use Your Information

All information collected by MAYA88 is used strictly for legitimate purposes related to your experience on our platform. We do not sell or trade your personal data. Here’s how your information is used:

1. Account Management

  • To create and maintain your account

  • To verify your identity and age

  • To manage login and security protocols

2. Game Experience Optimization

  • To tailor promotions, offers, and game suggestions

  • To improve site layout and usability

  • To monitor in-game behavior for performance tuning

3. Financial Transactions

  • To process deposits and withdrawals efficiently

  • To provide instant confirmation of winnings

  • To detect fraudulent or unusual transaction patterns

4. Security and Compliance

  • To meet regulatory requirements

  • To prevent illegal activities like money laundering or identity theft

  • To maintain integrity of the betting environment

5. Marketing and Communication

  • To send promotional messages (only with your consent)

  • To notify you of platform updates, new features, or relevant account changes

  • To respond to your activity with personalized content

Data Retention Policy

We retain your personal data for as long as your account remains active and for any period necessary to comply with legal, regulatory, or business obligations. Once your account is closed or inactive for a specified time, we archive or securely delete your data.

Retention periods may vary depending on the nature of the information:

  • Transaction records: Required for financial and audit purposes

  • Identity verification data: Retained as mandated by regulatory bodies

  • Account credentials and preferences: Kept to support potential reactivation

We regularly review retention practices to ensure compliance and efficiency.

Data Sharing and Disclosure

MAYA88 limits data sharing to necessary and responsible purposes. We do not disclose your data to external parties unless:

With Trusted Service Providers

We may work with third-party vendors who assist in payment processing, data storage, customer service, analytics, or email delivery. These partners operate under strict confidentiality agreements and only use your data to perform designated tasks.

Regulatory and Legal Compliance

If required by law or regulation, we may share your personal information with governmental, regulatory, or law enforcement authorities. Such disclosures will occur only when there is a valid legal request or obligation.

In Case of Business Changes

Should MAYA88 be involved in a merger, acquisition, or reorganization, your data may be transferred as part of that process. Any such transfer will continue to honor your privacy rights and protections.

User Rights and Choices

As a valued user, you have rights over your personal information. Depending on your region, you may:

  • Access your personal data

  • Request corrections of inaccurate data

  • Delete your account or specific information

  • Restrict or object to certain data uses

  • Withdraw consent where applicable

You can manage many of these settings directly within your account preferences. For sensitive changes, identity verification may be required to protect your account and data integrity.

Data Security Practices

We understand how important data protection is to our users. MAYA88 employs a range of security measures to ensure your information remains safe:

Encryption and Secure Channels

All communications and transactions are encrypted using SSL (Secure Socket Layer) protocols. This ensures that data passed between your device and our servers remains private and protected from interception.

Access Control and Monitoring

Only authorized personnel can access personal data, and we maintain audit logs to track data handling activity. Access is granted on a strict need-to-know basis and regularly reviewed.

Regular Security Testing

Our systems undergo routine security checks, vulnerability assessments, and third-party audits. We continuously update our defense mechanisms to adapt to new threats and maintain platform integrity.

Cookies and Tracking Technologies

To improve user experience and analyze platform performance, MAYA88 uses cookies and similar tracking tools.

What Are Cookies?

Cookies are small text files stored on your device when you interact with a website. These files help remember preferences and optimize site performance.

Types of Cookies We Use

  • Essential Cookies: Enable core features like login, security, and navigation

  • Performance Cookies: Monitor website usage patterns and load times

  • Preference Cookies: Remember user settings and game preferences

  • Marketing Cookies: Support advertising efforts, subject to your consent

You can manage or disable cookies via your browser settings, although this may impact your user experience.

Third-Party Links and Integrations

MAYA88 may feature links or integrations with third-party services, including payment providers, analytics tools, or external games. Once you leave our platform, the use of your data will be governed by the third party’s privacy practices.

We recommend reviewing their policies before providing any personal data, as we do not control how third parties handle user information.

Responsible Data Practices for Minors

MAYA88 is intended for users who meet the legal age required to engage in betting activities in their jurisdiction. We do not knowingly collect data from individuals under the legal age. Any accounts found to belong to underage users will be deactivated and any associated data securely removed.

If you suspect that an underage individual is using the platform, please notify our security team so we can take appropriate action.

International Data Transfers

Depending on your location, your data may be transferred to servers outside your country. In such cases, we ensure adequate protection through:

  • Standard contractual clauses

  • Data protection agreements

  • Encryption during transfer and storage

We comply with relevant data protection laws and aim to offer the same level of security regardless of where your information is processed.

Privacy Policy Updates and Revisions

MAYA88 may update this Privacy Policy from time to time to reflect changes in our operations, legal requirements, or technological advancements. When updates occur, the revised version will be posted on this page with a revised effective date.

We encourage users to check this page periodically to stay informed about how their information is managed. In the case of significant changes, we may notify users through in-platform notifications or email alerts.

Your Trust, Our Responsibility

Your privacy is not just a requirement—it’s a core part of how we build trust with every player. At MAYA88, we believe that responsible data handling enhances your experience and safeguards your digital well-being.

By using our platform, you acknowledge and agree to the practices outlined in this policy. We will continue to strive for transparency, security, and integrity in everything we do.

If you ever feel unsure about how your data is being used, we encourage you to review this policy or explore the privacy settings in your account dashboard.

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