Terms and Conditions
These terms and conditions outline the legal agreement between you and MAYA88 Casino. They apply to all activities and interactions you have on our platform, including online casino games, sports betting, and promotional offers. Please read these terms and conditions carefully before using any part of our services.
By creating an account and placing bets on MAYA88, you acknowledge that you fully understand and accept the terms and conditions listed here. They are designed to ensure transparency, fairness, and a secure betting environment for all users.
1. Agreement to Terms and Conditions
By accessing MAYA88 Casino, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, please discontinue your use of the platform.
We may update or revise these terms and conditions from time to time. Your continued use of the platform indicates your acceptance of any changes made.
2. Eligibility and Account Requirements
Players must be at least 18 years of age or meet the legal age requirement of their jurisdiction to use MAYA88. By registering, you confirm that all details you provide are accurate and that you meet the legal criteria to participate in online betting.
2.1 Single Account Policy
Each individual is allowed only one account. Multiple accounts by the same person or household are prohibited and may lead to account closure and forfeiture of funds.
You are responsible for keeping your login details secure and for all actions taken under your account.
3. Responsible Use and Fair Gaming
MAYA88 is committed to fair play. Users must not attempt to cheat, hack, or manipulate any game or system. These terms and conditions prohibit the use of bots, third-party software, or any unauthorized automation.
Our platform actively monitors all accounts for any irregular activity. Violations will result in suspension or permanent bans.
4. Deposits and Withdrawals
4.1 Deposits
You may fund your MAYA88 account using payment methods listed on the site. Deposits must come from accounts registered in your name. Misuse or suspicious deposit patterns may be flagged for investigation.
4.2 Withdrawals
Withdrawals are processed swiftly, following verification. You may be asked to provide identification or documents to verify ownership of the payment method.
All withdrawal requests are subject to our internal review to ensure they comply with these terms and conditions.
4.3 Security and Anti-Fraud Measures
To protect against financial crimes, we may conduct additional checks or freeze accounts temporarily while transactions are verified. Any activity suspected of breaching anti-money laundering laws will be reported to relevant authorities.
5. Bonuses and Promotional Offers
Bonuses provided by MAYA88 are subject to specific terms and conditions. These include minimum wagering requirements and may apply to selected games only.
5.1 Bonus Wagering Requirements
Most promotions come with conditions, such as wagering the bonus amount a certain number of times before withdrawals are allowed. Details are always provided in the bonus section.
5.2 Abuse of Promotions
We reserve the right to remove bonuses and void related winnings if promotional abuse is detected. This includes using multiple accounts or betting strategies that exploit bonus mechanics.
6. Betting Rules and Game Terms
Each game and betting market on MAYA88 operates under its own rules. Users are responsible for understanding how each game or betting type works before participating.
6.1 Betting Confirmation and Finality
Once a bet is placed and confirmed, it cannot be altered or canceled. All bets are considered final and subject to the outcome as determined by the respective game or event.
6.2 Odds and Payouts
Odds are displayed clearly before bet placement. Once confirmed, your bet will be settled based on the odds at that time. Winnings are calculated automatically and credited to your account promptly.
6.3 Invalid or Voided Bets
Bets may be declared void due to event cancellation, system error, or breach of the terms and conditions. If a bet is voided, the stake will be returned to your account.
7. Technical Issues and Platform Maintenance
While MAYA88 strives to ensure uninterrupted access, occasional downtime may occur due to maintenance or unexpected technical faults.
If a game or transaction is disrupted due to a system issue, we will restore your balance to the amount before the error occurred. However, we are not liable for losses caused by internet outages, software glitches, or issues beyond our control.
8. User Behavior and Conduct
Players are expected to act responsibly and respectfully. Any abusive behavior toward staff or other users, including offensive language or harassment, violates our terms and conditions and may result in account penalties.
MAYA88 reserves the right to monitor player behavior to maintain a safe and respectful environment.
9. Verification Process (KYC)
To maintain a secure gaming environment, we may request proof of identity, address, or payment method ownership. This may be required before withdrawals are processed or if suspicious activity is detected.
Refusal to complete verification may result in withheld payouts or account restrictions.
10. Inactive Accounts
If your account remains inactive for a prolonged period, MAYA88 reserves the right to deactivate it. Funds may be retained in line with local regulations, and administrative fees may apply in certain jurisdictions.
11. Legal Compliance and Restricted Jurisdictions
It is your responsibility to ensure that using MAYA88 is legal in your region. We do not offer services to individuals located in jurisdictions where online betting is restricted or prohibited.
Accessing our services from such regions is a breach of these terms and conditions and may result in account closure.
12. Account Termination
We may suspend or terminate accounts at our discretion if:
You breach any part of these terms and conditions
Fraudulent activity is detected
You misuse the platform or bonuses
You provide false or misleading information
Users may also request account closure voluntarily, subject to completion of any pending transactions.
13. Limitation of Liability
MAYA88 shall not be held liable for:
Losses arising from misuse of your account
Delays caused by third-party payment providers
Consequences of unauthorized access due to weak passwords
Temporary unavailability due to technical maintenance
You use our services at your own risk and agree not to hold MAYA88 responsible for indirect or incidental losses.
14. Intellectual Property
All content on MAYA88, including branding, designs, software, and multimedia, is protected by intellectual property rights. You may not copy, distribute, or reuse content without express permission.
15. Dispute Resolution
In the event of a dispute regarding bets, bonuses, or account activities, we will review the matter thoroughly. Our decisions are based on these terms and conditions and will be final.
If necessary, disputes may be escalated to relevant gaming authorities depending on the jurisdiction.
